Best AI Chatbot Platforms to Boost Your Conversions in 2021

AI chatbots are taking over content marketing with their ability to direct consumers through the marketing funnel and also keeping people interested after sales, while adding personality to a company’s brand. These chatbots offer consumers more personalized experiences by tailoring companies’ answers and content to their questions and desires, which helps with reputation management. They are also inexpensive and can run 24 hours a day, seven days a week without the need for human interference.

More and more brands are using chatbots to advertise their brand, serve their consumers and even sell their products.

Most of the chatbots are enabled to handle basic conversations like welcome talks and product finding interactions, any further questioning can make their conversational capabilities constrained.

For example, if a customer have a very specific but highly important query that you didn’t prepare for while developing your chatbot’s logic, it won’t be able to answer it, leaving your customer unhappy with your customer service.

What exactly is an AI Chatbot?

Chatbots are artificial intelligence (AI) programs that communicate with humans by using audio or textual technology. While on the other hand, AI chatbots, one up versions of these chatbots. For better synchrony they use machine learning and natural language processing. AI chatbots allow for more natural human-to-human communication.

What’s more, you may think.

AI chatbots can be programmed to learn and enhance contact with your target audience over time.

What is the mechanism behind this?

They get smarter with and contact they have with the audience. The bots also improve and become more effective at completing tasks. AI chatbots are available 24 hours a day, 7 days a week, and can manage multiple customer interactions at once.

To stay ahead of the technology curve, unlock tips, systems, and suggested tools.

Artificial Intelligence chatbots vary from standard chatbots in that they can “learn” about users by monitoring data trends. After that without needing to be trained again and again these chatbots can apply the pattern to identical problems or slightly different queries. This capability allows them to perform tasks, solve problems, and process knowledge without the need for human interaction.

AI chatbots are the future of online marketing, and many companies are using them in their inbound marketing campaigns. Here are the top nine AI chatbot platforms for creating the perfect bot for your business.

HubSpot

HubSpot’s chat builder software which is a piece of cake in usability and very efficient, while also allowing you to automate and scale live chat conversations. Your customers can very easilylook for answers to popular queries, schedule meetings, and access the web. It stores the answers in your CRM empowering you to certify leads and set up automation. Though one thing to keep in mind is while HubSpot’s chat builder program is built on rules, it isn’t really counted as an “AI chatbot.” 

Since HubSpot is a CRM platform, making use of HubSpot chatbot with code snippets enables you to easily integrate your marketing, sales, and customer service tools.

Intercom

Intercom is a messaging app that allows you to provide prospects with live chat, chatbots, and other features. Intercom can address up to 33% of queries using machine learning and behavioural data, while still offering a personalized experience.

Watson, Assistant

Developed by one leader in the AI space, IBM, we consider Watson Assistant on of the most powerful AI-powered chatbots on the market,. Watson Assistant can interpret your past chat or call records, check for a reply in your knowledge bank, ask customers for more clarity, advise them to human members, and even send you training suggestions to polish its conversational skills. Watson Assistant is pre-trained with data from your specific industry.

They can use Watson Assistant on the website, messaging platforms, customer support apps, and mobile apps, among other places. I require no coding knowledge to develop the chatbot because it comes with a visual dialogue editor.

Inbeta

The target audience of Inbenta’s chatbot is enterprise brands. It uses machine learning and its own natural language processing engine to understand the meaning of every customer interaction and accurately respond to their questions. Inbenta also provided A dialogue manager, enabling you to develop custom conversation flows and routes.

 

Inbenta’s chatbot will also transfer the conversation to the designated support agent if it senses that one customer needs human help. You can also give your chatbot a customised avatar to give it a more human feel.

Bold360

Bold360 developed its own natural language processing technology to enable brands to develop chatbots that can analyse the demands with no keyword matching and can also learn on its own how to provide the most accurate replies. Traditional AI from Bold360 can breakdown the most complex of language and naturally respond to customers. Making transactions using the chatbot is also allowed. You can also give your chatbot a personality and use it on a variety of messaging platforms.

Zendesk Chat

Zendesk offers live chat and chatbots. It enables you to customize your chatbot to reply to the most popular customer queries without writing code, because of powerful automation collaborated with Answer Bot and Flow Builder technology for developing AI-powered conversation flows.

Salesforce Einstein 

It is an artificial intelligence (AI) technology that enables several Salesforce features, including Salesforce’s Service Cloud and chatbot offerings, by joining predictive intelligence and machine learning. With its intelligent communication features, it can respond to all customer queries, and you can easily depend on it for prioritising and routing, as well as data-driven insights.

Ruali

Ruali is an AI-powered chatbot made enterprise brands that can interpret the meaning of a conversation, predict consumer behavior, understand customer desires, take actions, turn to different tasks, and ask customers for more clarification, all because of its deep-learning based natural language comprehension and adaptive multitasking capabilities.

Many communications networks, customer support applications, business softwares, and cloud computing services are also integrated with Rulai. You can either make use of Ruali’s drag-and-drop design console to build a custom chatbot and allow its AI to adapt to your customers, or you can also use a pre-trained chatbot that has been fed data from your industry.

Vergic

Want an AI-powered chatbot that can work as your company’s forefront customer service, and manage transactional chats, and also route more complex issues to your real customer service agents? Vergic is here for you. It’s very similar to a hybrid chatbot that can effectively assist your employees function more effectively.

By making use of natural language processing and natural language comprehensions Vergic can also conduct sentiment analysis, exchange documents, highlight pages, control conversational workflows, and report on chatbot analytics 

Final thoughts

Interactive chatbots will prove to be of great help in interacting with your customers in a more customized and effective manner. You can effectively hand out the deals and other marketing messages. They can also assist you in providing timely and reliable customer support.

Plus, there’s more!!!

The best part is that we can use the collaborative chatbots on websites, apps, and other social media channels!!

The software platforms listed above are amongst the best AI chatbot platforms available in the market. So, to create your own virtual chatbot, pick the one that appeals to you the most and meet all your requirements.

So what are you waiting for?

It’s the best time to invest in a chatbot training course or hire up a Certified Chatbot Developer. Various chatbot courses even chatbot online courses are available to take up.

Go get it now already!!!